QUALITY POLICY – UNI EN ISO 9001
The management of Capuzzi S.r.l., a metalworking company specializing in the production of custom mechanical parts in non-ferrous metals, recognizes quality as a key element for competitiveness, business growth, and customer satisfaction.
The organization is therefore committed to adopting and maintaining a Quality Management System compliant with ISO 9001, applied to all production and control activities, with the aim of ensuring reliable, high-quality products that meet required requirements.
The principles that guide the operations of Capuzzi S.r.l. are the following:
A) Product Quality
Capuzzi S.r.l. ensures that all processes within the production chain are adequately and effectively planned, controlled, and adapted in order to:
✓ Ensure compliance with specific customer requirements;
✓ Prevent defects and non-conformities;
✓ Ensure consistent product quality;
✓ Collaborate with qualified suppliers;
✓ Promote quality awareness through training and employee involvement.
B) Respect and satisfaction of customers and stakeholders
Company growth is primarily driven by customer satisfaction, which must perceive the added value guaranteed by Capuzzi S.r.l.
This is only possible through adherence to certain cornerstones that the organization places at the foundation of its production operations:
✓ Compliance with technical, regulatory, and contractual requirements;
✓ Reliability of supplies;
✓ Punctual deliveries;
C) Continuous improvement
Capuzzi S.r.l.'s management promotes continuous improvement with the aim of achieving increasingly higher product standards through process monitoring, results analysis, non-conformity management, and ongoing staff training.
The Organization, in this way, is committed to continuously improving the effectiveness of its Management System and its production and organizational performance.
The Management of Capuzzi S.r.l. ensures that this Quality Policy is communicated, understood, and implemented within the organization and that it is periodically reviewed to verify its adequacy with respect to the strategic objectives and the business context.
Data
Management
INFO & CONTACT
CAPUZZI FRANCO S.R.L.
C. Colombo St. 36/38 – 25024 LENO (BS) Italy
Ph. 030 906619
Fax 030 9048854
P.IVA & C.Fisc. 04064030986